Work Experience


Target Corporation
Technology Customer Service Consultant
May 2023 - Present
Part-time

Responsibilities:

  • Create a welcoming experience by authentically greeting all guests.
  • Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach.
  • Engage with guests in a genuine way, which includes asking questions to better understand their specific needs.
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
  • Gain knowledge from store tools to have a clear understanding of key metrics, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak times
  • Stay current on top sellers and current technology trends to help guests find the right technology solutions and accessories to complete their purchase
  • Drive the total Electronics business (TV and Home Electronics, Imaging and Office, Portable Electronics, Mobile/Accessories, Video Games)
  • Create an inviting shopping environment by ensuring product is in stock, signed correctly and available for guests to shop
  • Encourage guests to explore Electronics with confidence by making sure the area is clean and ensuring displays are functioning correctly
  • Support changes to product assortment and keep Electronics inspiring to guests all year round by remerchandising new product and maintaining a brand space following new sets
  • Leverage product packaging to share features and benefits with the guest
  • Offer expert advice, personalized tech solutions or validation on products they’ve already researched
  • Be an advocate for owned brands and knowledgeable about their benefits (extended returns, price point, guarantees, etc.)
  • Use demos and live displays to introduce guests to tech they have not tried before
  • Help the guest get the most out of their new tech purchase by sharing options to protect their device with a case, carrier or protection plan
  • Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target and remind them that you are here to help in the future
  • Leverage Tech routines to prioritize guest interaction and engagement while balancing tasks
  • Always demonstrate a culture of ethical conduct, safety and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
  • Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
  • All other duties based on business needs


Face Websites, LLC
Media Specialist
February 2019 - Present
Part-time

Duties:

  • Overseeing content design for posts and other online content include videos
  • Scheduling posts
  • Developing reliable key performance indicators (KPIs) to track the effectiveness of strategies and posts
  • Creating site metrics reports
  • Building and adhering to marketing budgets and spending requirements
  • Responding to user comments and questions on social media
  • Advising other professionals on marketing and communication efforts
  • Reviewing posts to ensure alignment with organizational values and branding